Our engineers have identified the root cause, and this morning's login failures should be resolved. We will continue to monitor. Please report any lingering issues at https://advisorsupport.rubiconit.com

‍

We are getting some reports of users unable to log-in to the Advisor application. Our team is investigating and will report back once the authentication failures are resolved.

We continue to monitor AWS service restoration, but all Advisor services are currently operating normally. Please contact us through any of our normal contact channels with any lingering concerns. Thank you for your patience, and for your support.

There is currently a large-scale AWS outage affecting many services worldwide. Core Advisor systems/services are still available, though with some intermittent delays. Related systems like cloud dashboards are impacted, however. Our support team is available at https://advisorsupport.rubiconit.com, or you can view our live system status page at https://systemstatus.advisor-team.net. We continue to monitor the situation, and will post updates here as events warrant.

As you are almost certainly aware, a global IT disruption in recent hours has impacted many systems from a whole host of providers. Rubicon's systems -- most notably Rubicon Advisor^SM  -- are not dependent on any of the software or services believed to be the source of the problem. We continue to monitor the situation closely, but all Rubicon systems are currently operating normally.

We will post any additional updates here if/as appropriate.

All systems are currently operating normally. Please contact your Rubicon Advisor at support@rubiconit.com for any assistance you might need.